Bachelor of Computer Engineering

Diploma Computer Engineering

SOC Analyst

Investigate malicious phishing mails, domains and IPs using Open Source tools and
recommend proper blocking based on analysis.
Identifying suspicious/malicious activities or codes and continuous monitoring and
interpretation of threats.
Working experience with Wireshark tool to analyse the traffic. Monitoring and
analysis of security events to determine intrusion and malicious events.
Ensured that all server hardware, operating systems, software and procedures aligned
with organizational standards.
Worked closely with IT team members and supervisors to improve troubleshooting
skills and situation analysis.

NOC Engineer

Installed and maintained copiers and printers, configured and upgraded operating
systems, and created domain user access accounts.
Created backups and configured wireless access points.
Analysed and resolved any user identified problems, diagnosed and troubleshot
hardware, and maintained all antivirus software programmes.
Communicated with clients via phone or email, ensuring all-time great customer
experience.
Provided advice and expertise to colleagues on any technical issues.
Provide remote technical assistance to field teams and ensure field work are
implemented without impacting the network health.
Deliver troubleshooting solutions to departments and console operators experiencing
difficulties with the software, hardware and network connectivity.
Manage, maintain and configure network devices able to resolve network related
trouble tickets and initiate to provide recommendations to resolve such issues.
Troubleshooting problems across both Windows and Linux operating system and
applications.
Hands on experience in managing and troubleshooting remotely on different network
equipment’s such as Cisco and Juniper.
Drive enhanced performance figures for the IT team and department to meet stated
management expectations and relevant standards.
Responsible for cataloging all hardware issues and reporting them to management.