Bachelor of Management Studies - Material Management & eCommerce

Associate - eCommerce operations & logistics

• Managed and oversaw all the aspects of the ecommerce operations to improve order
fulfilment rate from 60% to 98%.
• Monitor and track daily orders on various e-commerce platforms such as Shopify,
Flipkart, Amazon, Snapdeal, JioMart, Big Basket.
• Coordinate with different teams to ensure timely delivery of orders.
• Maintain and update inventory records, and ensure adequate stock levels.
• Prepare shipping labels and invoices, and ensure accurate and timely shipment of
products.
• Manage and track returns and exchanges, and ensure proper documentation.
• Analyzed and implemented Omnichannel e-commerce and CRM management tool and
reengineered the process

Logistics Officer

• Improved on-time dispatch rate from 86% to 95%.
• Coordinated with vendors and suppliers to ensure timely delivery of materials and
products.
• Monitored and tracked the movement of goods, and ensured their safe and timely
delivery.
• Maintained and updated inventory records, and ensured adequate stock levels.
• Prepared shipping labels and invoices, and ensured accurate and timely shipment of
products.
• Managed and tracked returns and exchanges, and ensured proper documentation.
• Successfully introduced innovative & cost-effective process to reduce spares cost. (The
company saved Rs 3 lakhs per year as a result of the new system)
• Successfully negotiated a new contract with the logistic supplier which resulted in cost
reduction of 37%

Logistics Traniee

• Assisted senior logistics team in managing the movement of goods.
• Coordinated with vendors and suppliers to ensure timely delivery of materials and
products.
• Maintained and updated inventory records, and ensured adequate stock levels