Bachelor in Electronic and telecommunications

Diploma in industrial Electronics

System Engineer

• Experience in networking monitoring tools Service-now
Tool.
• Experience in Solarwinds Orion monitoring, reports, etc.
• Basic Knowledge on Vmware.
• Basic Knowledge on Linux.
• Managed and create alerts in SolarWinds.
• Review/Modify documents and configurations on day-to-
day operations and support of the dual-site Orion
Solarwinds performance monitoring environment.
• Configured , Troubleshooting and Management of routing
(BGP) to ensure minimum downtime and maximum
availability of the network.
• Basic Knowledge of IP phone configuration and assigning
IP address Gateway.
• Working/configuring of Cisco (i.e 1800,1900,2900 series).
• Configure alert e-bonding between Orion Servers and Service Now .
• Configure User Accounts, Groups & Roles.

• Knowledge of Servicenow functionality Incident
Management, Change Management, Service Catalog
Management, and service modules.
• Reviewing logs and Events errors.
• Provide support with VPO team to configure SNVPv3 on
devices for reachability from Orion server.
• Application Management (EAM) and network boost
services give support to customers in tools like Service-
now, Orion SolarWinds, etc.
• Work on customer requests on daily basis such as addition,
deletion, and modification for devices on tools.
• To troubleshoot the alert and configure all types of alerts.
• Installation, Manage & Configuration Putty for Users and
creating access for the user.
• Handled escalated issues and presented a report to the
management.

Network Engineer

• Handle the networking issue-speed issue, website issue,
browsing issue.
• Installation, Manage & Configuration Putty for Users and
creating access for the user.
• Monitoring of Network Devices (Cisco Router, 2900 and
Cisco Switch 2960,3750, 4500, series.) Lease lines.
• Monitoring the account-connect disconnect issue,
bandwidth issue, packet loss.
• Maintenance and Troubleshooting of Local Network issues.
• Monitoring LAN/WAN devices link utilization.
• Analyzed and corrected network troubles and performing
issues.
• Maintaining all the documentation related to the Wan
Operations & Periodic activity.
• Experience in networking monitoring tools – Mikrotik,
Centron, Ping command, H8, Mx tools box.